![]() Please refer to Microsoft and the Australian Consumer Law for details of your rights under the Australian Consumer Law. In Australia, this return information does not affect any remedy you may have under the Australian Consumer Law. If you haven’t received your product, do not initiate a product return but contact Sales support. Return labels expire after a certain time, contact Sales support for assistance. ![]() Single items from within a bundle cannot be returned. If you purchased a product or service from another organization, contact them to inquire about returns or refunds.ĭigital gift cards and service/subscription cards may also be eligible for return. For detailed info about the return and refund policy, see Microsoft Terms of Sale. Subscriptions longer than 1 month and renewed - Denmark, Finland, Germany, Netherlands, Poland, and Portugal. If you cancel a subscription in the following countries, you may be entitled to a prorated refund.Īny subscription length - Canada, Israel, Korea, and Turkey. ![]() If you have purchased Microsoft 365 or Office, learn how to download or install Microsoft 365 or Office. ![]() If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. If you want to change from one Microsoft 365 subscription to another type, read how to switch subscriptions. ![]()
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